Customer Service Representative

5 days ago


Pontiac, Michigan, United States FedEx Full time
Job Summary:

As a Service Center Support Representative at FedEx, you will be responsible for performing administrative and clerical functions, including maintaining files, copying, imaging, answering phones, data entry, and sorting/distributing mail. You will also provide accurate information and assistance to customers, enter freight shipment information into the computer system, and assist customers via phone, email, and/or fax.

Key Responsibilities:
  • Maintain accurate and up-to-date records and files
  • Perform data entry and other administrative tasks
  • Provide excellent customer service and support
  • Enter freight shipment information into the computer system
  • Assist customers via phone, email, and/or fax

Requirements:
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office


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