Head of Financial Services

4 weeks ago


Cleveland, Ohio, United States Federal Reserve Bank Full time

Job Summary

We are seeking a highly skilled Head of Financial Services to join our team at the Federal Reserve Bank. As a key member of our organization, you will be responsible for developing and executing a strategic product roadmap that balances customer demand with market and industry research, innovation, and technical debt.

Key Responsibilities

  • Develop a strategic product roadmap that guides execution and ensures successful delivery of financial services products.
  • Own epics and features that support the development of new products and services, including wire, ACH, check, and cash services.
  • Collaborate with cross-functional teams, including sales, marketing, analytics, research, user-experience design, architecture, security, engineering, and customer support, to bring new products and features to market.
  • Partner with subject-matter-experts to craft a strategy and execute it, ensuring alignment across Federal Reserve System workgroups.
  • Assist in the development of business cases and other presentation collateral to ensure alignment across Federal Reserve System workgroups.

Requirements

  • Bachelor's degree or equivalent experience.
  • ~5 or more years of relevant work experience in the financial services industry.
  • Familiarity with pertinent technology and software applications.
  • Understanding of the payments industry, its key stakeholders, and the Federal Reserve Banks' product suite.
  • Experience operating products in the cloud is preferred.
  • Experience working with cross-functional software development teams and strong understanding of the lifecycle of high-availability technical products and services.
  • Understanding of telecommunications networking, software application development & integration, and file/message transfer is a plus.
  • Experience with Scaled agile methodologies and Jira is a plus.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • The chance to make a meaningful impact in the financial services industry.

How to Apply

Please submit your application through the Federal Reserve System Careers website or through verified Federal Reserve Bank social media channels.



  • Cleveland, Ohio, United States LPL Financial Full time

    Unlock Your Potential as a Financial AdvisorLPL Financial partners with banks to offer a comprehensive range of financial services to their clients. This opportunity at Ohio Savings Bank in Cleveland, OH, allows you to join the Investment Program as a Financial Advisor associated with LPL Financial. Under this model, Financial Advisors are not employees of...


  • Cleveland, Ohio, United States Modern Woodmen of America Full time

    Launch your career in financial services with Modern Woodmen of America, a fraternal organization dedicated to positively impacting families and communities. Our financial representatives are committed to helping individuals achieve their financial goals through tailored plans and support.About the roleAs a financial representative, you will create and...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    About the OpportunityCleveland Clinic is seeking a skilled Comprehensive Otolaryngologist/Head and Neck Surgeon to join our team. As a member of our Integrated Surgical Institute, you will have the opportunity to practice both Adult and Pediatric General/Comprehensive Otolaryngology-Head and Neck Surgery (ENT) in our Suburban Community and Main Campus...


  • Cleveland, Ohio, United States Cleveland Clinic Foundation Full time

    Head and Neck Pathology OpportunityThe Cleveland Clinic Foundation is seeking an experienced Head and Neck Pathologist to join our subspecialty practice. Our service receives nearly 10,000 cases annually, spanning the full breadth of Head and Neck Pathology, including approximately 2,000 consultation cases.We offer a dedicated Head and Neck Pathology...


  • Cleveland, Ohio, United States Firefighters Community Credit Union Full time

    Job OverviewWe're seeking a skilled Financial Services Representative to provide exceptional member service via phone, email, and online chat. As a key member of our team, you'll be responsible for responding to member financial inquiries, uncovering opportunities, and recommending solutions to help maintain the member's relationship with the credit...


  • Cleveland, Ohio, United States ALTA IT Services Full time

    Financial Controller Job DescriptionAt ALTA IT Services, we are seeking a highly skilled Financial Controller to join our team. The successful candidate will be responsible for managing the financial operations of the company, including financial planning, budgeting, and forecasting.Key Responsibilities: Oversee the preparation of financial statements and...


  • Cleveland, Ohio, United States Cleveland Clinic Foundation Full time

    Cleveland Clinic Foundation is seeking an experienced and enthusiastic Head and Neck Pathologist to join our team in a faculty position. As a member of our subspecialty practice, you will be working with nearly 10,000 cases annually, spanning the full breadth of Head and Neck Pathology, including approximately 2,000 consultation cases.Our service includes a...


  • Cleveland, Ohio, United States AmTrust Financial Full time

    Job Summary:AmTrust Financial is seeking a skilled Corporate Services Category Manager to join our team. This role plays a crucial part in managing and executing sourcing strategies and relationships with internal and external stakeholders within various Corporate Services categories.Key Responsibilities:Develop and present procurement-driven results to...


  • Cleveland, Ohio, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Financial Services Associate to join our team at MAXIMUS. As a key member of our organization, you will be responsible for managing indirect cost allocation plans for state and local government clients. This role requires strong analytical skills, effective communication, and the ability to ensure accurate...


  • Cleveland, Ohio, United States AmTrust Financial Full time

    Job SummaryWe are seeking a highly skilled Corporate Services Category Manager to join our team at AmTrust Financial Services. As a key member of our procurement team, you will be responsible for managing and executing sourcing strategies and relationships with internal and external stakeholders.Key ResponsibilitiesDevelop and implement sourcing strategies...


  • Cleveland, Ohio, United States Gpac Full time

    The Financial Planning Specialist position at GPAC offers a competitive salary and a full range of benefits. We are seeking a self-starter with a strong business development mentality to work independently and focus on client needs.Requirements:3+ years in financial servicesBachelor's degree in Business, Accounting, or Finance or relevant field...


  • Cleveland, Ohio, United States Emily Montone - State Farm Agent Full time

    Are you a motivated and self-starting professional looking for a rewarding career with excellent income and growth potential? We are seeking a qualified Insurance and Financial Services Professional to join our winning team at Emily Montone - State Farm Agent. As a successful State Farm Agent Team Member, you will be responsible for establishing customer...


  • Cleveland, Ohio, United States Informa Support Services, Inc Full time

    About the RoleWe are seeking a highly skilled Financial Data Analyst to join our Group Financial Reporting Systems team. As a key member of our team, you will be responsible for providing expert guidance and support to our business and Shared Service Centre (SSC) users in the US.Key ResponsibilitiesAct as the primary contact in the US, connecting with the UK...


  • Cleveland, Ohio, United States AmTrust Financial Full time

    Job SummaryThe HR Shared Services Specialist is a key member of the HR team, responsible for providing exceptional support to employees and managers across the organization. This role requires a high level of customer service, attention to detail, and ability to work in a fast-paced environment.Key ResponsibilitiesRespond to employee inquiries and resolve...


  • Cleveland, Ohio, United States United Way of Greater Cleveland Full time

    United Way of Greater Cleveland is a dynamic and impactful nonprofit organization dedicated to advancing education, income, and health for all people in the community. As a leader in the social sector, United Way mobilizes individuals, organizations, and resources to create lasting change and improve lives. With a strong focus on collaboration, innovation,...


  • Cleveland, Ohio, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you looking for a career that offers uncapped income and the opportunity to build a business that generates system-driven income?As a Customer Service Representative with Symmetry Financial Group - Gary Uyemura, you will have the chance to work with clients who are genuinely interested in our services, and enjoy a work-life...


  • Cleveland, Ohio, United States Symmetry Financial Group - Gary Uyemura Full time

    Job OverviewWe are seeking a highly motivated and disciplined individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.As a Customer Service Representative, you will have the opportunity to work with a...


  • Cleveland, Ohio, United States PNC Financial Services Group Full time

    Job Summary: We are seeking a highly skilled Merchant Services Advisor to join our team at PNC Financial Services Group. As a key member of our sales team, you will be responsible for identifying client requirements and recommending appropriate services to meet their needs.Key Responsibilities:Market credit card systems and support services to business...


  • Cleveland, Ohio, United States United Way of Greater Cleveland Full time

    Chief Financial OfficerUnited Way of Greater Cleveland is a dynamic and impactful nonprofit organization dedicated to advancing education, income, and health for all people in the community. As a leader in the social sector, United Way mobilizes individuals, organizations, and resources to create lasting change and improve lives. With a strong focus on...


  • Cleveland, Ohio, United States PNC Financial Services Group Full time

    At PNC Financial Services Group, we are committed to delivering exceptional customer experiences that drive loyalty and growth. As a Branch Lead Customer Experience Manager, you will play a critical role in shaping the future of our retail banking organization. This dynamic role requires a unique blend of leadership, customer service, and sales skills, with...