Administrative Support Coordinator

1 month ago


Wilmington, Massachusetts, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time
{"Job Title": "Administrative Support Coordinator", "Job Description": "Job OverviewAs an Administrative Support Coordinator, you will play a vital role in supporting our team's success. Your responsibilities will include managing job file coordination tasks, customer calls, project manager communications, and audits of jobs. You will also be responsible for creating and delivering estimates, maintaining job file backups, and staying updated on insurance carrier specifications and preferences. Additionally, you will monitor and ensure compliance with client requirements, review and validate initial field documentation, and contribute to and edit project statuses. Key Responsibilities:
  • Manage job file coordination tasks, including customer calls, project manager communications, and audits of jobs.
  • Create and deliver estimates, and maintain job file backups.
  • Stay updated on insurance carrier specifications and preferences.
  • Monitor and ensure compliance with client requirements.
  • Review and validate initial field documentation.
  • Contribute to and edit project statuses.
  • Coordinate daily job file activities, prepare reports, perform backups, and complete audit processes.
  • Maintain effective internal and external communications.
  • Complete and review job file documentation.
  • Perform job close-out tasks.
Requirements:
  • 2+ years of administrative or office-related experience in restoration or insurance/service industry is ideal.
  • Experience in job file processes & and quality assurance is a plus.
  • Exceptional written and verbal communication skills with a consistently courteous and professional tone.
  • Ability to remain calm and professional in high-pressure situations.
  • Strong organizational skills and meticulous attention to detail.
  • Self-motivated and goal-oriented individual.
  • Capability to thrive in a fast-paced, team-oriented office environment.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).
  • Willingness to learn new software.
  • Minimum HSD/GED; Associates/bachelors degree preferred.
  • Successful completion of a background check as per applicable law.
About Us: Our locally owned and operated SERVPRO is looking to add an Administrative Support Coordinator to our expanding team. Be part of a company that values its employees and provides opportunities for professional growth. ", "Language": "en"}

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