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Healthcare Administrative Coordinator

2 months ago

Denver, Colorado, United States National Guard Employment Network Full time
Job Overview
Our organization is dedicated to connecting qualified candidates with esteemed employers. We are currently seeking a Full-time Healthcare Administrative Coordinator to join our team. This position is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About Us
We are a leading provider of direct healthcare services, committed to delivering comprehensive care solutions. Our organization partners with various clients to ensure seamless healthcare delivery across multiple platforms.

Key Responsibilities
  • Maintain an organized filing system for patient records, including the generation of identification numbers and the management of chart retrieval.
  • Handle incoming calls, providing information, directing inquiries to the appropriate personnel, or initiating necessary follow-up actions.
  • Schedule patient appointments and accurately input details into the scheduling system.
  • Conduct reminder communications with patients to ensure attendance.
  • Welcome and guide patients, visitors, and vendors upon arrival.
  • Verify and update patient records to ensure accuracy and completeness.
  • Facilitate referrals for patients to specialists and other healthcare providers.
  • Prepare billing information for processing and manage daily financial reconciliations.
  • Collect payments from patients and ensure accurate cash reporting.
  • Continuously seek opportunities to enhance service quality and operational efficiency.
  • Demonstrate strong problem-solving skills and the ability to analyze information effectively.
  • Exhibit exceptional interpersonal skills, maintaining professionalism and respect in all interactions.
  • Respond promptly to customer needs and manage challenging situations with care.
  • Adhere to annual competency requirements and undertake additional responsibilities as needed.

Qualifications
  • Education: High school diploma or GED required; a one-year certificate in medical office support is preferred.
  • Experience: Minimum of three years in a customer service or front desk role; experience in a healthcare setting is advantageous.

We are committed to fostering a diverse and inclusive workplace that values the contributions of all individuals.