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Community Manager
2 months ago
RHP Properties is a leading private owner and operator of manufactured home communities across the United States. With a portfolio of over 370 communities in 30 states, we strive to provide accessible and affordable housing solutions for our residents.
Job SummaryWe are seeking a highly skilled Community Manager to oversee the daily operations of our Northwood Manufactured Home Community in Lewisville, TX. As a key member of our team, you will be responsible for managing the community's administration, personnel, and maintenance, ensuring a safe and welcoming environment for our residents.
Key Responsibilities- Financial Management: Manage and deposit daily collections of monthly rentals, late fees, and other revenue streams.
- Delinquency and Eviction: Pursue delinquent rents and perform evictions in accordance with state and landlord laws, and attend court proceedings as required.
- Staff Management: Hire, train, motivate, and manage onsite staff to ensure deadlines are met, and administer discipline with proper documentation.
- Leadership and Communication: Demonstrate leadership in corporate attitude, communication skills, and professional appearance, and exemplify adherence to company policies and procedures.
- Community Maintenance: Inspect the community grounds and community-owned homes to maintain a presentable appearance.
- Task Management: Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
- Reporting and Record-Keeping: Enter lead information in the Lead Tracker System, complete guest cards, process, approve, and forward invoices in a timely manner, and maintain petty cash, track expenses, and receipts.
- Employee Management: Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
- Accident and Emergency Response: Manage accidents, emergency situations, and immediate mechanical needs, report to the corporate office immediately, and prepare proper reports.
- Home Refurbishment: Manage the process of refurbishing community-owned homes.
- Safety and Security: Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
- Resident Relations: Build relationships with residents and respond to all needs.
- Marketing and Promotion: Coordinate the advertising, promotions, and presentations of homes as directed by the Regional Manager.
- 2-3 years of property management experience with proven management skills.
- Strong customer service, communication, and organizational skills.
- Detailed-orientated and the ability to multitask and problem solve.
- Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
- Ability to be flexible and work evenings and weekends.
- Proven leadership skills and the ability to be a team player in a fast-paced environment.
- Valid Operator's license required.
- High School diploma or GED required.
This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.