Patient Financial Advisor

4 weeks ago


Ann Arbor, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a skilled Patient Financial Counselor to join our team at Trinity Health. As a Patient Financial Counselor, you will play a critical role in determining patient liability and providing financial assistance to those in need.

Key Responsibilities
  • Estimate patient liability on accounts and evaluate credit histories and other resources.
  • Counsel patients on cost of treatment, insurance benefits, resources for payment, and financial assistance.
  • Secure and document payment arrangements.
  • Verify and update patient demographic information on registration and billing systems.
  • Collect deposits and payments.
  • Assist potentially eligible patients in completing forms for financial assistance within required timeframes.
  • Review delinquent accounts to ascertain previous collection action taken, status, and extent of insurance coverage and potential collectibles.
  • Re-bill, COBS, and original bills third parties to charges posted after the billing and transfer date.
  • Prepare reports and maintain account activity logs.
  • Act as liaison with other Trinity Health service areas, family members, and physicians regarding billing requirements and financial assistance.
Requirements
  • Requires high school diploma or equivalent and one year of specialized training.
  • One to two years progressively more responsible related work experience.
Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.



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