Guest Services Liaison
4 weeks ago
The Guest Services Representative plays a vital role in managing the communication network of our organization. They are responsible for receiving incoming calls and providing callers with necessary information, serving as the voice of our organization. They coordinate all calls for hospital staff and departments, ensuring that patient and family member inquiries are received and handled appropriately. Additionally, they may perform administrative and secretarial duties as needed.
Responsibilities:- Receive and direct incoming calls to the proper person or department
- Coordinate all calls for hospital staff and departments
- Provide callers with necessary information and answer questions
- Handle mailroom functions as needed
- Direct visitors and patients to all areas of the hospital
- Good disposition and ability to handle stressful situations
- Ability to work with volunteers
- High School Diploma or Equivalent
Bon Secours Community Hospital has served the residents of western Orange County, NY, Pike County, PA, and northern Sussex County, NJ, as the area's premier healthcare provider for nearly a century. We offer a range of services, including acute care, medical-surgical services, a 24-hour emergency department, long-term care and rehabilitation, a dedicated bariatric surgery unit, behavioral health, and outpatient services.
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Psychiatric Care Specialist
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Psychiatrist
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Psychiatrist
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