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Guest Service Ambassador

1 month ago


Port Washington, New York, United States Smashburger Full time
Be a Part of the Smashburger Team

We are seeking a Guest Service Expert to join our team at Smashburger. As a key member of our crew, you will be responsible for delivering exceptional customer service and ensuring a positive experience for every guest who walks through our doors.

Key Responsibilities:
  • Provide Gold Standard service to every guest, ensuring their needs are met and exceeded.
  • Stay knowledgeable about our menu items and be able to make recommendations and answer questions.
  • Process transactions accurately and follow cash handling procedures.
  • Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
  • Visit tables after food delivery to ensure guests have everything they need and are satisfied with their experience.
  • Maintain a clean and organized restaurant environment at all times.

At Smashburger, we are committed to providing a fun and fast-paced work environment that allows our team members to grow and develop their skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.