Customer Service Representative

4 weeks ago


Cincinnati, Ohio, United States LHH Recruitment Solutions Full time
Job Opportunity

LHH Recruitment Solutions is seeking a skilled Customer Service Representative to join our team on a contract basis in Cincinnati, OH.

This is a fantastic opportunity to work with a reputable company and advance your career in customer service.

Key Responsibilities:

  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues.
  • Monitor progress of delivery routes.
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.

Requirements:

  • Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
  • High school diploma or equivalent.
  • 1-year related experience preferably within a call center environment.
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • Solid ability to multitask with exceptional organizational skills.

Benefits:

  • Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
  • Paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer:

LHH Recruitment Solutions is an Equal Opportunity Employer/Veterans/Disabled.

Candidate Privacy:

Please navigate to https://www.lhh.com/us/en/candidate-privacy for our Candidate Privacy Information Statement.



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