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Client Relations Associate

2 months ago

Chicago, Illinois, United States TREE House Full time
Join Treehouse

Treehouse is an innovative startup dedicated to simplifying the electrification of residential and commercial spaces, focusing on the installation of electric vehicle chargers.

Our customers enjoy a streamlined electrical installation experience from beginning to end, facilitated by a software-driven team of electricians.


We are seeking a Sales Associate to become a vital part of our team. In this role, you will represent Treehouse to our clients.

As the primary expert on our offerings, you will educate customers about the advantages of home electrification and the installation process.

Being one of the first members of the Sales team, you will have the chance to influence the methods and tone we adopt in serving our clients.


Key Responsibilities:
  • Drive installation sales to enhance revenue by proactively following up on leads, sharing product details, and addressing customer inquiries.
  • Conduct sales calls and virtual consultations to offer tailored guidance and solutions, ensuring potential clients receive thorough support customized to their needs.
  • Provide outstanding customer service and a consultative experience to prospective clients, establishing Treehouse as a reputable authority in the industry.
  • Deliver exceptional support to potential customers.
  • Work closely with various departments, including Marketing, Installation Operations, and Product teams, to refine the sales process and improve the overall customer journey.
  • Act as a subject matter expert, possessing a deep understanding of electrical installations to assist both customers and colleagues effectively.

Qualifications:
  • A Bachelor's degree
  • Two or more years of experience in a sales capacity
  • Familiarity with CRM systems and related tools
  • Self-driven, persuasive, and results-oriented; motivated to surpass objectives
  • Excellent verbal and written communication skills, with a focus on interpersonal communication and teamwork
  • Ability to excel in a fast-paced, early-stage company environment

Preferred Qualifications:
  • Experience in home renovation or repair
  • Background in consumer sales
  • Demonstrated interest in climate-related fields

Benefits:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan
  • Unlimited paid time off