Customer Service Representative

1 week ago


Chamblee, Georgia, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
  • Administrative Tasks: Perform administrative duties such as auditing cash drawers, making bank deposits, and maintaining accurate records.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Experience: Previous experience in customer-facing roles, preferably in sales or customer service environments.
  • Transportation: Valid driver's license and reliable transportation to travel between work locations and conduct business-related tasks.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate with opportunities for performance-based bonuses.
  • Benefits Package: Eligible for a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off.
  • Professional Growth: Opportunities for career advancement and professional growth within our company.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our Public Storage team.



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