R&D Technical Services Manager

2 weeks ago


Provo, Utah, United States Innovative Labs Full time
Job Description

Job Description

Job Summary:

The Technical Services Manager is responsible for various assignments within the R&D Department at Innovative Labs. This position will tend to the transition of formulas from the developmental stage to the production stage. The manager will support the batching of new and existing products by answering questions and addressing any difficulties during production runs.

Key Responsibilities:

  • Support development and commercialization of new product launches and line extensions
  • Support pilot production
  • Provide technical support for internal and external customers
  • Assist with the day-to-day activities of the R&D lab, including formulation development and measurements of key product parameters
  • Develop and optimize existing food and nutritional supplements
  • Manage individual tasks and work under limited supervision
  • Keep detailed notes on projects and samples
  • Follow written and verbal instructions from supervisor, other departments, and customers
  • Communicate progress to departments within the company
  • Maintain Good Laboratory Practices (GLP), laboratory procedures and equipment
  • Use of basic lab equipment (brix meter, viscometer, pH meter, water activity meter, density meter, and stability chamber)
  • Use critical thinking to determine and offer solutions for a wide range of product problems
  • Improve current products and processes by enhancing formulations
  • Create samples for customers
  • Source and evaluate new ingredients by working with suppliers/sales representatives to request material samples, pricing and documentation
  • Use Genesis or other R&D software to generate nutritional and supplement labels
  • Manage team under direct control, conduct employee reviews and perform corrective action when needed
  • Other duties as assigned

Requirements:

  • Math skills, ability to use formulas to create conversions
  • Time management, using time effectively to prioritize and ensure all projects are given adequate attention and are completed in a timely fashion
  • Strong written and verbal communication skills
  • Record keeping, maintain a lab notebook and other formula files
  • Technical skills, strong computer skills (proficient in MS Excel and Word)
  • Prioritization/organization, ability to work on multiple projects at a time
  • Must be hands-on, creative, resourceful, and results-oriented
  • Highly motivated and independent performer who can work with minimal supervision
  • General understanding of FDA labeling laws and other registration requirements
  • Ability to develop a professional working relationship with all personnel
  • Follow Good Laboratory Practices
  • Follow current Good Manufacturing Practices and other safety requirements
  • Master's degree in Food Science/Engineering/Chemistry, or related scientific discipline
  • Experience in analytical techniques, including HPLC, GC, MS, IR, ICP, or other related techniques

What We Offer:

  • Competitive base salary
  • 10 days of PTO and 10 paid holidays each year
  • Medical, Dental & Vision Plans offered
  • Life Insurance (Basic, Voluntary & AD&D) offered
  • Training & Development opportunities provided


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