Business Collections Manager
6 days ago
Schindler is a leader in the elevator and escalator industry, committed to enhancing quality of life for communities. With a rich legacy spanning over 140 years, we strive to make places more accessible, inclusive, and sustainable.
Job SummaryWe are seeking an experienced Business Collections Manager to join our team in Atlanta, GA. This role will be responsible for leading our accounts receivable efforts, driving process improvements, and building strong relationships with customers.
Key Responsibilities- Collections Efficiency:
- Develop and implement strategies to improve collections efficiency, reducing DSO and bad debt expenses.
- Monitor credit risk and AR balances for key customers, identifying opportunities for improvement.
- Interface with select customers to ensure prompt payment and resolution of disputes.
- Team Management:
- Direct and coach a team of account managers and collectors, ensuring they have the necessary tools and training to succeed.
- Develop and implement processes to drive accountability and performance within the team.
- Processes and Systems:
- Collaborate with cross-functional teams to identify and implement process improvements, leveraging technology and automation where possible.
- Ensure adherence to company policies and procedures, maintaining a high level of integrity and transparency.
- Professional Experience: Minimum 5 years of experience in accounts receivable, credit, or collections, with a proven track record of success.
- Leadership Skills: Proven ability to lead and motivate high-performing teams, driving results through effective coaching and development.
- Technical Skills: Proficient in ERP systems, preferably SAP; strong analytical and problem-solving skills.
- Fully vested 401(k) match, up to 7% of total compensation.
- Competitive medical, dental, and vision plans.
- Three weeks' vacation, increasing with tenure, plus seven sick days and three floating holidays.
If you're a motivated and results-driven professional looking to take your career to the next level, apply now We can't wait to hear from you.
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