Quality Assurance Associate

4 days ago


Locust Grove, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and detail-oriented Quality Assurance Associate to join our Retail Operations team at Food Lion. As a Quality Assurance Associate, you will play a critical role in ensuring that our stores maintain the highest standards of quality and cleanliness, providing an exceptional shopping experience for our customers.

Key Responsibilities
  • Maintain a clean and safe store environment, adhering to company standards and guidelines.
  • Conduct regular quality checks and audits to identify areas for improvement.
  • Collaborate with store teams to implement corrective actions and ensure compliance with company policies.
  • Develop and maintain a thorough understanding of company standards, policies, and procedures.
  • Provide excellent customer service and respond to customer concerns in a timely and professional manner.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

The Quality Assurance Associate will work in a retail store environment, with frequent exposure to cleaning products, chemicals, and other substances associated with cleaning and packaging materials. The associate will also be required to wear a Food Lion uniform and maintain a neat and clean appearance while on duty.

Equal Employment Opportunity

Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all associates and applicants.



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