Client Relations Specialist

2 weeks ago


Strongsville, United States Brandon Brletich - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Career advancement opportunities
  • Paid time off
  • Training and professional development
  • Complimentary snacks and meals

ROLE SUMMARY:
Brandon Brletich - State Farm Agent is on the lookout for a detail-oriented and proactive individual to manage administrative tasks and assist insurance agents in acquiring and retaining clients. As a Client Relations Specialist with our agency, your meticulous nature, commitment to customer engagement, and sales-oriented mindset will prepare you for this dynamic role. Your contributions as a driven professional who excels in a fast-paced setting will open doors for career growth and increased earnings.


We are excited to welcome your enthusiasm and marketing insights to our team as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based review process to inform clients about insurance alternatives.
  • Employ effective communication skills to meet customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service
  • Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
  • Ability to obtain Property and Casualty License
  • Ability to obtain a Life/Health License
  • Capability to meet mutually established marketing objectives
  • Interest in promoting products and services based on client needs

COMPENSATION AND BENEFITS:

  • Base salary plus commission/bonus structure
  • Paid time off for vacation and personal/sick days
  • Health insurance benefits
  • Profit-sharing opportunities
  • Potential for growth and advancement within the office


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