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Legal Operations Supervisor

2 months ago

Newport Beach, United States Law Office of Susan A. Katzen Full time
Job Description

Are you an experienced Operations Manager eager to make a significant contribution to the legal sector?

At the Law Office of Susan A. Katzen, we are seeking a skilled professional to oversee our operational functions. This management-level role offers a competitive salary range of $75,000 - $90,000, commensurate with experience, along with a comprehensive benefits package that includes 401(k), paid time off, medical, vision, dental, life insurance, and opportunities for professional growth.

As a vital member of our organization, you will be responsible for managing daily operations and ensuring that our office runs smoothly and efficiently. You will collaborate with a dedicated team to implement strategic initiatives and maintain high service standards within a fast-paced legal environment. Your leadership will help shape the future of our operational practices.

Compensation:

$75,000 - $90,000 DOE

Key Responsibilities:

Primary Duties

  • Monitor the quality and timeliness of work, ensuring deadlines are met by tracking KPIs for all personnel.
  • Facilitate the smooth progression of client matters through the workflow pipeline, ensuring timely completion of tasks.
  • Oversee office facilities and manage inventory of office supplies.
  • Assist the Owner with recruitment, hiring, and human resources management.
  • Conduct training and onboarding processes for new hires.
  • Supervise the activities of third-party vendors and equipment.
  • Implement and manage firm technology and project management systems.
  • Oversee case management, contact management, and document management processes.
  • Develop, implement, and ensure adherence to the firm’s policies and procedures.
  • Prepare dashboards and status reports for the Owner.
Qualifications:

Required Experience

  • A minimum of 5 years of operational experience in the professional services sector.
  • Prior supervisory experience, ideally managing a team of 15 or more.
  • Experience in employee engagement, leadership, and human resources processes.
  • Proficiency in managing relationships with bookkeepers, accountants, technology providers, and other vendors.
  • Expertise in managing cases and projects to ensure successful, timely, and budget-compliant resolutions.

Ideal Candidate Profile

We value both skills and experience, as well as the right behaviors and habits. The successful candidate will:

  • Not only adapt to change but also drive and thrive in it.
  • Focus on solutions rather than problems.
  • Exhibit high energy levels.
  • Possess a sense of humor balanced with compassion.
  • Demonstrate strong conflict resolution abilities.
  • Show a high degree of emotional intelligence.
About Our Firm

We are a dedicated Trust, Estates, and Special Needs law firm committed to providing exceptional legal services that empower clients to protect their loved ones and assets. Our focus is on guiding clients through significant life transitions with care and support, ensuring they feel advocated for by our team. We specialize in Estate Planning, Special Needs Planning, Conservatorships, Settlement Planning, Trust Administration, and Probate, without engaging in litigation services.