Guest Services Representative
4 weeks ago
We are seeking a highly skilled Guest Services Agent to join our team at HYATT House. As a key member of our Front Office team, you will be responsible for providing exceptional personalized customer service and experiences to our guests.
Key Responsibilities- Provide exceptional customer service and experiences to guests
- Live like a local and provide knowledge of the neighborhood and city
- Think on your feet and use good judgment to problem-solve in a fast-paced environment
- Provide support to front office leaders and the entire hotel team
- Create a warm and welcoming atmosphere
- Exceptional communication skills, both verbal and written
- Knowledgeable in Microsoft Office
- Open availability required, with the ability to work various shifts, including weekends and holidays
HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. Our 175-room, all-suite property offers the comforts of home, including fully equipped kitchens and daily complimentary breakfast.
We are an equal opportunity employer and are committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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