Clinical Administrative Coordinator

4 weeks ago


Wellesley Hills, Massachusetts, United States Tufts Medicine Full time
Job Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. The Clinical Administrative Coordinator will work closely with clinical providers to support clinic or office activities and provide administrative support for clinical providers.

Key Responsibilities
  • Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.
  • Assists with scheduling template creation and changes.
  • Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
  • Greets and checks-in patients; verifies patient demographic and insurance information.
  • Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
  • Collects copayments.
  • Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
  • Takes an active role in monitoring patient flow and communicating delays to patients and providers.
  • Assists with billing charge entry and reconciliation.
  • Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.
  • Provides general clerical support to department physicians.
  • Participates in performance improvement projects.
Requirements
  • High School diploma or equivalent.
  • Two (2) years of experience in a hospital, medical office, or clinic.
  • Bilingual.
About Tufts Medicine

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts.

We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


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