Front Desk Associate

2 weeks ago


Fort Lee, New Jersey, United States Retro Fitness of Fort Lee, NJ Full time
About the Role

Retro Fitness of Fort Lee, NJ is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As the face of our outlet, you will be responsible for providing exceptional member experiences, ensuring a safe and clean environment, and driving sales.

Key Responsibilities
  • Greet and check in members and guests, resolving any issues that may arise.
  • Conduct membership tours and sales, with a focus on retention and growth.
  • Follow up with prospects to ensure a seamless onboarding process.
  • Sell in-store merchandise, including food and beverage options.
  • Maintain a clean and organized facility, adhering to company standards.
  • Perform opening and closing duties, as scheduled.
  • Adhere to company policies and procedures, ensuring a consistent customer experience.
Requirements
  • Previous sales experience, preferably in a retail or health club setting.
  • Punctuality, reliability, and attention to detail are essential.
  • Excellent communication and interpersonal skills, with the ability to multitask.
  • A positive and upbeat attitude, with a customer-centric approach.
  • Ability to handle cash and other transactions at the Point of Sale.
  • Willingness to learn and work in a goal-oriented and structured environment.
What We Offer
  • A competitive hourly rate of $15.25.
  • Free use of recovery modalities at our adjacent wellness center, Edge Well.
  • Discounted follow-up treatments at Edge Well.
  • An attractive commission and bonus structure.
  • Complimentary Ultimate Membership to this location.
  • Discounts on food, beverages, and merchandise.
  • A flexible schedule and positive company culture.

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