Vacation Sales Manager

1 week ago

Raleigh, North Carolina, United States Bluegreen Vacations Full time
About the Role

We are seeking a highly motivated and experienced Sales Manager to join our team at Bluegreen Vacations. As a Sales Manager, you will be responsible for leading and managing a team of sales representatives to achieve sales targets and provide exceptional customer service.

Key Responsibilities
  • Recruit, hire, train, and develop sales associates to achieve sales targets and provide exceptional customer service.
  • Deliver a one-on-one conversation weekly with each sales associate to discuss performance, provide feedback, and set goals.
  • Develop and implement sales strategies to increase sales and revenue.
  • Ensure that all sales associates are trained on the company-approved training program, "Passport to Success."
  • Maintain appropriate staffing levels and ensure that the kiosk is staffed during operating hours.
  • Manage inventory and place orders for necessary collateral, such as lead slips, pitch cards, and maps.
  • Review and respond to Medallia Package Sales Surveys and Sales Alerts.
  • Immediately report any customer service issues to the VP, Retail Marketing / Regional Director of Marketing.
  • Ensure the cleanliness of the work environment and compliance with company dress code, uniform requirements, and name badges.
  • Meet or exceed budgetary responsibilities related to lead generation and sales of OPC Tours and Vacation Packages.
  • Accurately track and process payroll, collect and maintain sales associates' hours on timesheets, and submit to HR within payroll deadlines.
Requirements
  • Bachelor's Degree or equivalent experience required.
  • Sales or Marketing experience is required. Previous Management experience is preferred. Sales Management experience is a plus.
  • Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales is helpful.
  • Working knowledge of MS Office Suite.
  • Outgoing; able to converse with customers.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems, and branding; however, it will take time until our separate operating systems, employment policies, and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool.

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