Spa Operations Manager

20 hours ago


Park City, Utah, United States Marriott Full time
Job Summary

The Spa Manager is responsible for overseeing the day-to-day operations of the spa, ensuring exceptional guest experiences, and driving business growth. This role requires a strong leader who can motivate and develop a high-performing team, manage budgets, and maintain high standards of service quality.

Key Responsibilities
  • Supervise and coordinate spa services, including salon, skin care, and massage operations.
  • Ensure guest satisfaction and employee engagement through effective communication and feedback.
  • Manage budgets, inventory, and supplies to maintain profitability and efficiency.
  • Develop and implement strategies to drive business growth, improve service quality, and increase guest loyalty.
  • Collaborate with the spa director to achieve departmental goals and objectives.
Requirements
  • High school diploma or equivalent required; 2 years of experience in the spa or hospitality industry preferred.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to manage budgets and inventory.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.
Benefits

Marriott offers a competitive salary range of $74,000 to $92,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. Additionally, Marriott offers opportunities for professional growth and development, as well as a collaborative and inclusive work environment.



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