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Front Desk Manager

2 months ago

Park City, Utah, United States Steinlodge Full time

Stein Eriksen Lodge: A Premier Destination

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Stein Eriksen Lodge, Utah's only Forbes Five-Star Hotel and Spa. As a Front Desk Manager, you will be responsible for overseeing the daily operations of the Front Desk, Concierge, and Guest Services, ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Assist with training and managing the Front Desk team and shifts
  • Ensure guest requests are fulfilled and exceeded
  • Oversee the Concierge and Guest Services operations
  • Collaborate with other departments to provide exceptional guest service

What We Offer:

  • Competitive wages and bonus plans
  • Paid training time and programs
  • Chef-prepared meals daily in our cafeteria
  • On-site heated garage for employee parking
  • Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
  • Flexible schedules and time off policies
  • Weekly raffles for tickets to events
  • Monthly team member appreciation events and recognition programs
  • Hotel room, spa, dining, shopping, and ski/snowboard rental discounts
  • Subsidized housing available on a first-come, first-served basis

Requirements:

  • High school diploma or equivalent required
  • 2+ years of experience in a front desk or guest services role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Stein Eriksen Lodge is an Equal Opportunity Employer.