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Spa Operations Manager

2 months ago

Park City, Utah, United States Marriott Full time
Job Summary

As a key member of our spa team, you will be responsible for overseeing the delivery of exceptional spa services, ensuring guest satisfaction, and driving business results. This role requires a strong leader who can motivate and inspire a team to deliver outstanding results.

Key Responsibilities
  • Supervise and coordinate the activities of spa employees, including salon, skin care, and massage therapists.
  • Ensure all employees have the necessary supplies, equipment, and uniforms to perform their duties.
  • Manage budgets, operating statements, and payroll progress reports to drive financial performance.
  • Maintain a clean and organized spa environment, including locker rooms and equipment.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the spa director to achieve business objectives and drive revenue growth.
Requirements
  • High school diploma or equivalent required; 2 years of experience in the spa or guest services industry preferred.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to drive business results.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

Marriott International offers a competitive salary range of $74,000 to $92,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.