Shift Manager

5 days ago


Charleston, West Virginia, United States Quality Fresca I, LLC Full time

Benefits and Perks include:

  • Full and Part Time Positions
  • Flexible Schedule
  • Free GED Program
  • Tuition Reimbursement
  • Medical, Dental, Vision Coverage
  • Career and Salary Growth Potential

Job Summary: The Shift Manager is responsible for overseeing the daily operations of the Quality Fresca, LLC restaurant. This includes ensuring that the restaurant team delivers high-quality food and exceptional guest service in a fast-paced environment. The Shift Manager must also ensure that the restaurant team adheres to company policies, procedures, and standards.

Key Responsibilities:

  • Food Preparation and Service: Ensure that the restaurant team is properly trained to prepare, cook, package, and serve food to our guests in a timely manner. Ensure that the prepared food product meets operational, food safety, and brand standards.
  • Team Management: Accountable for maintaining a fun and fast-paced atmosphere for our employees and guests. Ensure that the restaurant team greets guests by stating, Welcome to Moe's. Ensure 100% guest satisfaction in areas of quality, service, and cleanliness.
  • Sanitation and Maintenance: Responsible for enforcing sanitary practices for food handling, general cleanliness, and maintenance of exterior, kitchen, and dining areas. Ensure compliance with food safety and brand standards.
  • Administrative Tasks: Complete administrative paperwork in a timely fashion.
  • Professional Image: Maintain a professional image, including punctuality, cleanliness, uniform, and appearance standards.
  • Company Values: Consistently exhibit the actions/behaviors that best demonstrate the company values. Perform all other tasks as directed by the company leadership team.

Required Skills and Abilities:

  • Good guest services skills
  • Good communication skills to multiple audiences
  • Effective shift management skills
  • Computer skills
  • Self-disciplined and leadership skills
  • Ability to multi-task
  • Ability to effectively lead a restaurant team to achieve company goals
  • Adherence to company core values


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