Account Growth Specialist

3 days ago


Fort Wayne, Indiana, United States ECI Management Full time

About ECI Management

ECI Management, a leader in the telecommunications industry, is seeking a highly skilled Account Growth Specialist. As a key member of our team, you will have the opportunity to develop skills in sales and customer service, working closely with our experienced staff.

Job Overview:

We are looking for a goal-oriented individual who can add to our team and contribute to the overall growth of the company. The ideal candidate will be responsible for qualifying, educating, and completing the sales process directly with customers, based on their individualized needs. This includes managing the entirety of the sales cycle from introduction to closing, responding to complaints, resolving issues, and effectively answering questions regarding products/services during the sale. Additionally, the candidate will utilize negotiation skills when recommending new sales opportunities and present additional discounts, promotions, and/or cross-selling opportunities throughout the sale.

Key Responsibilities:

  • Qualify, educate, and complete the sales process directly with customers
  • Manage the sales cycle from introduction to closing
  • Respond to complaints, resolve issues, and answer questions regarding products/services
  • Utilize negotiation skills when recommending new sales opportunities
  • Present additional discounts, promotions, and/or cross-selling opportunities

Requirements:

  • Bachelor's degree in Management, Communications, Sales, or Entrepreneurship preferred
  • 2-3 years of experience in a customer-facing role
  • Self-confident and professional demeanor
  • Driven and goal-oriented
  • Excellent communication skills

Estimated Salary: $55,000 - $65,000 per year

About the Role

This is an excellent opportunity for a motivated individual to join our team and grow with our company. We offer training and development programs to ensure our employees have the necessary skills to succeed. If you are driven to reach new heights in your career, we encourage you to apply.



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