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Field Service Technician

2 months ago

Fremont, California, United States WillScot Full time
About the Job:

The Setup Technician plays a critical role in ensuring timely and efficient delivery and return of products to customers, while maintaining high levels of product quality.

Key Responsibilities:
  • Perform duties essential to setting up units, including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
  • Complete duties essential to the knock-down of buildings, including building shipping walls and securing exterior walls, separating buildings, disconnecting all utility and mate-line crossovers, securing all items for shipment, cleaning site, and removing all installations from site such as blocks, steps, anchors, ramps, abs pads and steel piers.
  • Perform service work for customer units on the road, including electrical and plumbing work.
  • Perform customer modifications.
  • Complete Work Orders and Service Orders via the Field Service Application.
  • Maintain the proper working condition of all tools and equipment used.
  • May be assigned all duties pertaining to Branch Service Tech or Field Service Tech as business dictates.
  • Form and maintain good relationships with external and internal customers at all levels of the organization.
Requirements:
  • High School diploma or GED.
  • Carpentry skills and a familiarity with construction trades are a must.
  • Set-up and knockdown experience preferred.
  • Some experience with customer relationship management preferred.
  • Previous management experience or working with other trades is a plus.
  • Some knowledge of computers is necessary and good communication skills are required for dealing with customers, sales people, contractors, shop personnel and co-workers.
  • Ability to work independently in a fast-paced environment.
  • A current valid license and a good driving record.