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Event Planning Specialist
2 months ago
POSITION SUMMARY:
The Event Planning Specialist plays a crucial role in assisting the sales division by managing essential administrative tasks that ensure the smooth operation of events. This position is vital for delivering exceptional service and hospitality. The Event Planning Specialist is tasked with supporting the sales team through administrative responsibilities and confirming event specifics. Furthermore, this role involves engaging in the dynamic sales process and contributing to the booking of our valued social clientele.
KEY QUALIFICATIONS OF AN EXCEPTIONAL EVENT PLANNING SPECIALIST:
• You exhibit a friendly demeanor and a proactive attitude.
• You possess strong decision-making abilities and can effectively communicate with clients, the Sales Team, and Management.
• You maintain clear and consistent communication with Operations, the Sales Team, and clients.
• You can articulate client needs to Operations and other team members.
• You demonstrate excellent organizational skills.
• You have strong verbal communication skills.
• You can analyze basic data to assist Operations and the Sales Team in decision-making.
• You are proficient in reading and communicating in English.
ESSENTIAL RESPONSIBILITIES:
• Exceed expectations to ensure that the needs of each Special Events Guest are met, effectively communicating all requests from hosts to ensure contracts are updated accordingly.
• Handle requests for proposals (RFPs) and inquiries for social events, converting them into confirmed business.
• Conduct site tours as necessary.
• Ensure timely and accurate distribution of all documentation for temporary events, collaborating with the management team to ensure proper staffing.
• Provide administrative assistance to the Sales Department, including follow-ups on calls, emails, and tasks with Event Hosts after the sale is finalized, and communicate any changes to BEOs or updated signed contracts to Operations.
• Follow up on accounts receivable, gather payment information, and finalize any outstanding balances.
• Submit payment requests and invoices as required.
• Ensure Operations has the latest BEO for each event.
• Present upsell opportunities to Event Hosts post-sale confirmation.
As part of your role, you are expected to take ownership of your responsibilities, which includes everything listed above, plus any additional duties as assigned. If you identify a need, address it; if you have a suggestion, share it; if you notice a team member in need of assistance, offer your help.
The above statements are intended to outline the general nature and level of work performed by individuals in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for this role.
Compensation:
- Hourly wage starting from
10.25
18.75
We are an equal opportunity employer and participate in E-Verify in states where required.