Bilingual Customer Service Representative

4 weeks ago


Vergennes, Vermont, United States PrideStaff Full time
Job DescriptionPrideStaff is a national staffing organization that delivers innovative solutions to the challenges employers face every day. We are seeking a highly skilled Bilingual Customer Service Representative to join our team in Addison, Texas. As a Bilingual Customer Service Representative, you will be responsible for managing large amounts of inbound and outbound calls, answering emails and chat with efficiency, and following communication scripts when handling different types of calls. You will also engage with field offices, continuously monitor appointment paperwork, and proactively solve issues. If you have a strong phone and verbal communication skills, along with active listening, and are familiar with CRM systems, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Answer emails and chat with efficiency
  • Follow communication scripts when handling different types of calls
  • Engage with field offices
  • Continuously monitor appointment paperwork and proactively solve issues
Requirements:
  • 1-year of experience in a call center or similar work environment
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities, and manage time effectively
What We Offer:
  • A professional, supportive team environment
  • Representation to North Dallas' top employers
  • Full medical benefits package
  • Dedicated consultants that provide industry insights and resources to ensure continued career development
About PrideStaff:

PrideStaff is a locally-owned staffing and placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

  • A professional, supportive team environment
  • Representation to North Dallas' top employers
  • Full medical benefits package
  • Dedicated consultants that provide industry insights and resources to ensure continued career development


  • Vergennes, Vermont, United States PrideStaff Full time

    Job OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PrideStaff. As a key member of our Contact Center, you will play a vital role in delivering exceptional customer experiences and ensuring compliance with our client's life insurance licensing requirements.Key Responsibilities:Manage a high volume of...


  • Vergennes, Vermont, United States Integrity Marketing Group Full time

    About the Role:As a Bilingual Customer Service Representative at Integrity Marketing Group, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibilities will include responding to customer inquiries, managing situations with unhappy customers, and updating clients about our latest products and...


  • Vergennes, Vermont, United States Home Care Delivered Full time

    Customer Service Intake RepresentativeHome Care Delivered (HCD) is a leading specialty medical supply distributor that partners with healthcare professionals to provide medical products to patients across the US. We are seeking a Customer Service Intake Representative to join our team at our Addison, TX office.Key Responsibilities:Manage and follow up on new...


  • Vergennes, Vermont, United States Valor Intelligent Processing Full time

    Job Title: Full-Time On-Site Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Full-Time On-Site Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling inbound and outbound calls, and...


  • Vergennes, Vermont, United States PHP Agency Inc. Full time

    Job DescriptionContact Center RepresentativePHP Agency, LLCPHP Agency, Inc. is a tech-enabled life insurance sales and marketing organization with a two-part vision: change the culture and diversity of the insurance industry and build the world's largest insurance sales, marketing & distribution company in history. We are seeking a Contact Center...


  • Vergennes, Vermont, United States GreenState Credit Union Full time

    Job Title: Bilingual Member Service AssociateGreenState Credit Union is seeking a highly motivated and customer-focused Bilingual Member Service Associate to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and building strong relationships with...


  • Vergennes, Vermont, United States PrideStaff Full time

    PrideStaff - Contact Center RepresentativeAs a Contact Center Representative at PrideStaff, you will be responsible for managing customer inquiries and complaints efficiently. Your key responsibilities will include resolving technical issues, providing troubleshooting assistance, and assisting customers with account setup and maintenance.Key...


  • Vergennes, Vermont, United States Southern Glazer's Wine & Spirits Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Southern Glazer's Wine & Spirits. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work...


  • Vergennes, Vermont, United States UASA Full time

    Customer Service RepresentativeBlue Sky Appliance Service is redefining the home appliance service industry with a focus on exceptional customer service. We are dedicated to our customers through distinguished effortless adaptability to the high-end appliances we work on every day. Our team members work together to encourage a learning and positive work...


  • Vergennes, Vermont, United States Valtir LLC Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Valtir LLC. As a key member of our Inside Sales team, you will be responsible for providing exceptional customer service, managing customer orders, and supporting our Outside Sales team.Key ResponsibilitiesQuote and Order Entry: Prepare and release...


  • Vergennes, Vermont, United States UASA Full time

    {"title": "Customer Service Representative", "content": "Job SummaryBlue Sky Appliance Service is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer...


  • Vergennes, Vermont, United States Home Care Delivered Full time

    Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S.HCD has contracts with hundreds of insurance companies, including Medicare,...


  • Vergennes, Vermont, United States Minol M T R Lp Full time

    Customer Service RepresentativeAt Minol M T R Lp, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities: Handle incoming customer requests and...


  • Vergennes, Vermont, United States Minol M T R Lp Full time

    Customer Service RepresentativeAt Minol M T R Lp, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities: Handle incoming requests from customers and...


  • Vergennes, Vermont, United States Beltmann Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Beltmann. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide proactive problem assessment and...


  • Vergennes, Vermont, United States Beltmann Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Beltmann. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide proactive problem assessment and...


  • Vergennes, Vermont, United States PrideStaff Full time

    Job Title: Contact Center RepresentativeAre you looking for a challenging role in a fast-paced environment? Our client, a leading insurance company, is seeking a highly motivated and organized Contact Center Representative to join their team.This role will require you to work directly with customers, providing exceptional service and support via phone,...


  • Vergennes, Vermont, United States Monstera Talent Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Monstera Talent Ltd. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our client's products and services effectively.Key...


  • Vergennes, Vermont, United States UASA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blue Sky Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.ResponsibilitiesManage Customer...


  • Vergennes, Vermont, United States GCM Full time

    Job SummaryGCM is a global contract manufacturing company with a strong presence in the Silicon Valley, Chicago, and China. We are seeking a highly skilled Customer Account Representative to join our team.Key ResponsibilitiesManage customer orders from initial contact to delivery, ensuring complete customer satisfaction.Develop and maintain existing and new...