Eligibility Specialist

6 days ago


Decatur, Indiana, United States DFR llc Full time
About the Role

We are seeking a highly organized and analytical Eligibility Specialist to join our team at DFR LLC. As an Eligibility Specialist, you will play a critical role in assisting individuals and families in need by determining their eligibility for public assistance programs.

Key Responsibilities
  • Gather and Verify Information: Collect and verify data for all relevant assistance programs, either in-person or via phone with clients.
  • Review Regulations and Program Requirements: Review and explain program requirements and regulations with clients to ensure they understand the eligibility process.
  • Utilize Automated Programs: Use automated programs to determine eligibility for state assistance programs and enter data into the state database.
  • Respond to Inquiries: Respond to client inquiries in a timely and professional manner via phone or email.
Requirements
  • Highly Organized and Analytical: Possess excellent organizational and analytical skills to manage multiple tasks and prioritize responsibilities.
  • Previous Case Management Experience: Previous experience in case management or a related field is highly desirable.
  • Strong Communication Skills: Possess excellent written and verbal communication skills to effectively interact with clients and colleagues.
  • Computer Skills: Proficient in Microsoft Office and able to learn new software applications quickly.
About DFR LLC

DFR LLC is a leading provider of social services and public assistance programs. We are committed to delivering high-quality services to our clients and communities. As an Eligibility Specialist, you will be part of a dynamic team that is dedicated to making a positive impact in the lives of others.



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