IT Support Specialist
2 weeks ago
ASRT, Inc. is seeking a highly skilled IT Support Specialist to join our team in Atlanta, GA.
The successful candidate will provide technical support within the CDC Biorepository, providing advanced expertise in managing, maintaining, and administering CBR systems.
Key Responsibilities:- Provide technical support to experienced staff, including user access roles, adding data and content, and addressing requests for assistance.
- Assist with software support and maintenance, including planning and implementing updates required for functionality or compliance.
- Develop and maintain a LIMS data dictionary, ensuring activities align with DCLSR, CBR, quality management systems, CDC, and CBR policies.
- Assist in developing or updating CBR user guides, methods, and job aids.
- Bachelor's in Information Technology, Computer Science, or related field, and 2+ years of experience, or 6+ years of experience providing IT support.
- Expertise in managing and maintaining complex systems, preferably within a Clinical or Research environment.
- Experience with LIMS or similar data management systems.
- Strong background in software updates, system upgrades, relational database, and data migrations.
- Familiarity with regulatory compliance and quality management systems, particularly in healthcare or research settings.
- Excellent oral and written communication skills.
- Comfort working in a fast-paced and highly interdisciplinary environment.
- Experience working with a diverse interdisciplinary team.
ASRT, Inc. is an equal opportunity and affirmative action employer. We provide equal employment opportunities without regard to race, color, religion, citizenship, age, sex, sexual orientation, gender identity, national origin, ancestry, genetic information, veteran or disability status, or any other characteristic protected by applicable federal, state, or local law.
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