IT Support Specialist

7 hours ago


Lawrenceville, Georgia, United States Encompass Supply Chain Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Encompass Supply Chain Solutions. As a key member of our IT department, you will be responsible for providing technical support and assistance to our end-users, ensuring the smooth operation of our network infrastructure and hardware.

Key Responsibilities
  • Provide technical support and assistance to end-users via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Configure and maintain network devices and infrastructure
  • Perform routine maintenance tasks to ensure system uptime and performance
  • Collaborate with other IT team members to resolve complex technical issues
Requirements
  • 2+ years of experience in a technical support role
  • Strong knowledge of computer hardware, software, and networking fundamentals
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

At Encompass Supply Chain Solutions, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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