Retail Store Leader

1 week ago

Lubbock, Texas, United States abercrombie-fitch-co. Full time

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands.

Job Summary

We are seeking a Full-Time Key Holder to help drive business results through leadership and ensure a differentiated customer experience. The ideal candidate will be assertive, analytical, and trustworthy as a leader of a multi-million dollar business.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Focus on delivering exceptional customer service and ensuring the store meets high standards of cleanliness and organization.
  • Communication: Effectively communicate with associates, management, and customers to achieve business objectives.
  • Store Presentation and Sales Floor Supervision: Ensure the store looks its best at all times, including visual merchandising and inventory management.
  • Asset Protection: Identify and mitigate potential losses due to shoplifting, damage, or other forms of theft.
  • Policies and Procedures Adherence: Maintain compliance with company policies and procedures to ensure efficient operations.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of providing excellent customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work effectively in a fast-paced environment with multiple priorities.
  • Assertiveness: Confident communication style to lead by example and motivate others.
  • Applied Learning: Willingness to learn and adapt new skills to stay ahead of changing business needs.
  • Attention to Detail: Meticulous approach to tasks and responsibilities to ensure accuracy and quality.
  • Analytical Skills: Ability to analyze data and make informed decisions to drive business results.
  • Adaptability / Flexibility: Willingness to adjust to changing circumstances and priorities.
  • Multi-Tasking: Effective time management and prioritization to handle multiple tasks simultaneously.
  • Stress Tolerance: Ability to manage stress and pressure in a dynamic retail environment.
What We Offer
  • Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.
  • Quarterly Incentive Bonus Program: Opportunities to earn additional income based on individual and team performance.
  • Paid Time Off: Generous paid vacation and sick leave policy.
  • Paid Volunteer Day per Year: Encouragement to give back to the community.
  • Merchandise Discount: Exclusive discounts on Abercrombie & Fitch Co. products.
  • Medical, Dental, and Vision Insurance Available: Comprehensive benefits package.
  • Life and Disability Insurance: Protection for you and your loved ones.
  • Associate Assistance Program: Support for employees facing challenging situations.
  • Paid Parental and Adoption Leave: Benefits for new parents.
  • 401(K) Savings Plan with Company Match: Opportunity to save for retirement.
  • Training and Development: Ongoing education and training to enhance skills and knowledge.
  • Opportunities for Career Advancement: Pathways for growth and advancement within the company.

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