Creative Team Associate

6 days ago


Lubbock, Texas, United States Michaels Stores Full time
Job Overview

We are seeking a skilled and enthusiastic Creative Team Associate - Store Support to join our team at Michaels Stores. This is a seasonal role that offers the opportunity to develop your skills and contribute to the success of our store.

About Us

At Michaels Stores, we are passionate about inspiring creativity and providing exceptional customer service. As the leading arts and crafts retailer in North America, we operate over 1,300 stores across the United States and Canada.

Salary and Benefits

The estimated annual salary for this role is $28,000-$35,000, depending on experience. As a full-time Team Member, you will be eligible for a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and tuition assistance.

Job Description

This role is responsible for supporting the store team in delivering an exceptional customer experience, maintaining a well-organized store environment, and assisting with sales and inventory management tasks.

  • Deliver fast and friendly customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Assist with daily tasks such as receiving shipments, processing returns, and replenishing merchandise on shelves.
  • Provide excellent visual merchandising support by ensuring store displays are visually appealing and easy to navigate.
  • Contribute to sales growth by engaging with customers, promoting products, and identifying opportunities to improve customer satisfaction.
Requirements and Qualifications

To be successful in this role, you should have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Demonstrated ability to lift up to 25 pounds and stand for long periods of time.
  • Familiarity with retail operations and customer service principles.
Preferred Knowledge/Skills/Abilities

Previous retail experience is preferred, but not required. We are looking for individuals who are passionate about arts and crafts, enjoy working in a creative environment, and are eager to learn and grow with our company.


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