Retail Store Leadership Development Position

6 days ago


Lubbock, Texas, United States Cash America Full time
Store Manager Trainee Job Description

We are seeking a highly skilled and experienced individual to join our team as a Store Manager Trainee. This role involves leading and developing store employees, recruiting top talent, and maximizing financial goals.

Responsibilities
  • Customer Experience: Facilitate a customer-centric environment through friendly and professional customer engagement and issue resolution.
  • Training and Development: Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
  • Talent Acquisition: Recruit top talent through company-prescribed channels.
  • Store Operations: Open and close the store, including counting cash drawers and merchandise, and ensuring asset protection procedures are followed.
  • Asset Protection: Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
  • Process Administration: Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
  • Financial Performance: Evaluate store financial statements and drive profitability through communication and goal-setting.
  • Operating Standards: Ensure operating standards meet or exceed FirstCash standards.
  • Loan Qualification: Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
  • Task Management: Complete assigned tasks and training for self-development as requested.
  • Employee Communication: Communicate clearly with employees to ensure they understand the store's mission and profit objectives.
  • Product Knowledge: Remain up-to-date on product knowledge.
  • Manager-on-Duty: Act as manager on duty in the absence of the Store Manager.
Perks and Benefits
  • Comprehensive Insurance: Medical, dental, vision, life, and supplemental insurance options.
  • Flexible Working Hours: Work in a dynamic retail environment with flexible hours.
  • Earned Wage Access: Earned wage access provides financial flexibility.
  • Commission Opportunities: Earn commission based on productivity.
  • Tuition Reimbursement: Tuition reimbursement supports career development.
  • Employee Discounts: Enjoy discounts from over 10,000 companies.

The estimated salary range for this position is $50,000 - $65,000 per year, depending on experience and qualifications.



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