Customer Zero Innovation Lead

2 weeks ago

Mountain View, California, United States Moveworks Full time
About Moveworks

Moveworks is a leading provider of AI-powered automation solutions for businesses. Our mission is to empower employees to work more efficiently and effectively by automating repetitive tasks and providing instant knowledge.

Job Summary

We are seeking a highly skilled Customer Zero Innovation Lead to join our team. As a key member of our innovation team, you will be responsible for leading Customer Zero initiatives for our own suite of solutions, leveraging them to their maximum potential, challenging their limits, and providing invaluable feedback to our product and engineering teams.

Key Responsibilities
  • Manage Customer Zero projects from inception to completion, including reporting, tracking, and KPI determination to ensure program success.
  • Utilize technical expertise to develop compelling use cases, with a deep understanding of our product capabilities, including REST APIs, SaaS integrations, and enterprise automation tools.
  • Gather requirements from diverse business units and translate them into actionable use cases.
  • Identify and prioritize Customer Zero use cases across various business functions.
  • Develop external facing content that highlights the innovative scenarios developed internally, showcasing our product's capabilities and inspiring customers.
Requirements
  • Bachelor's degree or higher.
  • 5+ years of experience in program or project management, with a proven track record of leading complex, cross-functional projects.
  • 5+ years of hands-on experience with REST APIs, SaaS integrations, enterprise automation tools (iPaaS - Integration platform as a service, API Management, RPA - Robotic Process Automation).
  • Design, develop, and maintain experience APIs, focusing on usability, scalability, and innovation.
  • Experience leading cross-functional teams to deliver projects with multiple dependencies and constraints.
  • Excellent command of verbal and written communication for all levels of technical and non-technical stakeholders.
  • Demonstrated ability to drive to clarity and collaborative results in ambiguous situations.
  • Demonstrates knowledge in at least one of the key areas (IT, HR, Finance, GTM, CS, or Procurement), ensuring a nuanced approach to translating use cases.
What We Offer

We offer a competitive compensation package, including a market-competitive salary, equity for all full-time roles, exceptional benefits, and commissions or bonus plans for applicable roles.

Moveworks is an equal opportunity employer and welcomes applications from diverse candidates.

  • Customer Zero Innovation Lead

    2 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a leading AI copilot for search and automation across all business applications. Our mission is to empower employees to work faster and more efficiently by providing a universal AI-powered platform that integrates with various systems and applications.Job DescriptionWe are seeking a highly skilled Customer Zero Innovation Lead to...

  • Customer Zero Innovation Lead

    4 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a leading AI-powered automation platform that enables businesses to streamline their operations and improve employee experience. Our innovative solutions have been trusted by top brands like Databricks, Broadcom, and Palo Alto Networks.Job DescriptionWe are seeking a highly skilled Customer Zero Innovation Lead to join our team....

  • Customer Zero Innovation Lead

    4 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a leading AI copilot for search and automation across all business applications. Our mission is to empower employees to work faster and more efficiently by providing a universal AI-powered platform.Job DescriptionWe are seeking a highly skilled Customer Zero Innovation Lead to join our team. As a key member of our organization,...

  • Head of Customer Zero Experience

    2 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a leading AI copilot for search and automation across all business applications. Our mission is to empower employees to work faster and more efficiently by providing a universal AI-powered platform that integrates with various systems and applications.Job DescriptionWe are seeking a highly skilled and experienced Customer Zero...

  • Head of Customer Zero Experience

    2 weeks ago

    Mountain View, California, United States Moveworks Full time

    Transform Employee Experience with AI-Powered SolutionsMoveworks is revolutionizing the way employees interact with business applications. As a Customer Zero leader, you will play a crucial role in shaping the future of our product and driving innovation.Key Responsibilities:Lead Customer Zero initiatives to develop and deploy new AI & ML scenarios for our...

  • Head of Customer Zero Experience

    1 week ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a leading AI-powered automation platform that enables employees to work faster and more efficiently across applications. Our innovative solutions have been trusted by top brands like Databricks, Broadcom, and Palo Alto Networks.Job SummaryWe are seeking a highly skilled Customer Zero leader to join our team. As a key member of our...

  • Head of Customer Zero Experience

    4 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a pioneering AI copilot that empowers employees to work faster across applications. Our universal AI platform gives employees one place to find information and get support, while reducing costs for businesses.Job Title: Head of Customer ZeroWe are seeking a seasoned professional to lead our Customer Zero initiatives. As a key...

  • Head of Customer Zero Experience

    3 weeks ago

    Mountain View, California, United States Moveworks Full time

    About MoveworksMoveworks is a pioneering AI copilot that empowers employees to work faster across applications. Our universal AI platform gives employees one place to find information and get support, while reducing costs for businesses.Job DescriptionWe're seeking a seasoned Customer Zero leader to join our team. As a key member of our organization, you'll...

  • Senior Staff Tech Lead Manager

    9 hours ago

    Mountain View, California, United States Aurora Innovation Full time

    Job DescriptionAurora Innovation is seeking a highly experienced Senior Staff Tech Lead Manager to join our Test Automation Engineering team. As a key member of our hardware organization, you will lead and manage a team of three to five test automation engineers, providing career and project management guidance while interfacing with the broader hardware...

  • Senior Staff Tech Lead Manager

    2 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    Senior Staff Tech Lead ManagerAurora Innovation is seeking a highly skilled and experienced Senior Staff Tech Lead Manager to join our Test Automation Engineering team. As a key member of our hardware organization, you will be responsible for leading a team of software engineers and contributing to the development of a scalable, robust, and full-featured...

  • Electromechanical Supply Chain Manager

    2 days ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Staff Global Supply Chain Manager, ElectromechanicalAurora Innovation is seeking a highly skilled Staff Global Supply Chain Manager to lead our electromechanical sourcing and purchasing strategy. As a key member of our team, you will be responsible for developing and executing a comprehensive sourcing strategy that meets our business objectives...

  • Electrical Engineering Director

    1 week ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Director of Electrical EngineeringAurora Innovation is seeking a highly experienced and skilled Director of Electrical Engineering to lead our Hardware Product Engineering team. As a key member of our leadership team, you will be responsible for developing and executing a broad range of design development responsibilities to deliver Aurora's key...

  • Global Supply Manager Electromechanical Sourcing

    7 days ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Global Supply Manager Electromechanical SourcingAurora Innovation is seeking a highly skilled Global Supply Manager to lead our electromechanical sourcing and purchasing strategy. As a key member of our team, you will be responsible for managing our custom electric and mechanical components, ensuring that our Engineering technology requirements...

  • Senior Manager, Hardware Product Development

    2 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior Manager, Hardware NPIAurora Innovation is seeking a highly experienced Senior Manager, Hardware NPI to lead our Hardware NPI engineering team. As a key member of our team, you will be responsible for providing planning, coordination, and execution of HW NPI engineering activities.Key Responsibilities:Proactively schedule meetings or...

  • Senior Vehicle Platform Safety Engineer

    4 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    About the RoleAurora Innovation is seeking a highly skilled Senior Vehicle Platform Safety Engineer to join our team. As a key member of our safety engineering team, you will be responsible for ensuring the safe integration of our autonomous driving system into various vehicle platforms.Key ResponsibilitiesLead all aspects of functional safety engagements...

  • Senior Vehicle Safety Engineer

    2 days ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior Vehicle Platform Safety EngineerAurora Innovation is seeking a highly skilled Senior Vehicle Platform Safety Engineer to join our team. As a key member of our safety engineering team, you will be responsible for ensuring the safety of our autonomous vehicle platform.Key Responsibilities:Lead all aspects of functional safety engagements with...

  • Staff MuleSoft System Integration Lead

    7 hours ago

    Mountain View, California, United States General Motors Full time

    About General Motors:At General Motors, we're committed to leading the change to make our world better, safer, and more equitable for all. Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We're looking for talented individuals to join our team and help us achieve this vision.About the Role:We're seeking a highly skilled Staff...

  • Staff Technical Program Manager

    1 day ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Staff Technical Program ManagerAurora Innovation is seeking a highly skilled Staff Technical Program Manager to join our Security Technical Program Management (TPM) team. As a key member of this team, you will be responsible for driving security strategy and initiatives across the organization, ensuring that security is a fundamental part of the...

  • Senior Thermal Analyst

    3 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior CFD/Thermal AnalystAurora Innovation is seeking a highly skilled Senior CFD/Thermal Analyst to join our Hardware Product Engineering team. As a key member of our team, you will be responsible for analyzing and optimizing complex hardware designs using computational fluid dynamics (CFD) and thermal analysis.Key Responsibilities:Collaborate...

  • Senior Thermal Analyst

    4 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior CFD/Thermal AnalystAurora Innovation is seeking a highly skilled Senior CFD/Thermal Analyst to join our Hardware Product Engineering team. As a key member of our team, you will be responsible for analyzing and optimizing complex hardware designs using computational fluid dynamics (CFD) and thermal analysis.Key Responsibilities:Collaborate...