Administrative Support Specialist

4 days ago


Augusta, Maine, United States State of Maine Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at the State of Maine. This role will provide clerical support for the Maine Veterans' Memorial Cemetery System, assisting veterans and their families throughout the burial process.

Key Responsibilities
  • Assist families with grave marker applications, verifying eligibility and printing/mailing eligibility certificates.
  • Place office orders and manage inventory.
  • Order grave markers, headstones, and niche-wall markers through the National Cemetery Administration's Burial Operations Support System (BOSS).
  • Ensure gravestones are properly distributed to each cemetery weekly and on time.
  • Oversee internal operations, including data entry into client-management systems.
  • Run reports to ensure compliance with NCA guidelines and policies.
  • Provide backup support for other administration staff, scheduling burials and answering phone inquiries.
  • Assist in compiling and proofing yearly wall of name updates.
  • Provide secondary coverage for ordering and maintaining inventory, paying invoices, and plot allowances.
Requirements
  • Ability to work with grieving family members in a compassionate and professional manner.
  • Minimum qualifications include training, education, or experience in office and administrative support work, demonstrating competency in applying modern office practices and using independent judgment.
Benefits

The State of Maine offers a comprehensive benefits package, including health insurance coverage, dental insurance, and a retirement plan. We also provide a work-life balance, with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.

We are an equal opportunity employer, committed to creating a workplace where everyone feels valued and respected. If you're looking for a challenging and rewarding role, we encourage you to apply.



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