Business Development Representative

3 weeks ago

Oak Park Illinois, United States Shaker Recruitment Marketing Full time
About the Role

We are seeking a highly skilled and motivated Business Development Representative to join our team at Shaker Recruitment Marketing. As a key member of our client service team, you will be responsible for delivering exceptional client service, support, and satisfaction while continuously learning our business and refining your skills.

Key Responsibilities
  • Client Service:
    • Ability to listen well and communicate articulately in a professional manner, both written and verbal.
    • Able to build and maintain strong relationships with clients and internal stakeholders.
    • Understand assigned client dynamics and requirements.
    • Serve as a client advocate, interacting with Shaker departments to coordinate all deliverables seamlessly.
    • Prepare proposals and media recommendations as directed, conducting media research, gathering options and pricing, and organizing data for client review and discussion.
    • Prepare, process, and fully execute all order types.
    • Juggle multiple deadlines, clients, and project priorities simultaneously.
    • Ensure client approvals are received prior to deadline.
    • Create orders and manage through to final billing, ensuring a high level of detail and accuracy.
    • Submit relevant forms for all internal requests, providing accurate and comprehensive scope details required to receive the best possible client deliverable.
    • Follow-up with departments to ensure requested deadlines are met.
    • Assist in the preparation of presentations to clients as requested.
    • Manage passwords and reporting for client contracts and ensure reports are pulled in a timely and detailed fashion as expected by the client.
  • Sales:
    • Become skilled at selling Shaker services.
    • Effectively and efficiently scope and close projects and campaigns.
    • Develop client-specific strategies to meet client needs and expectations.
    • Generate client growth opportunities.
    • Gain proficiency with programmatic, SEM/PPC/Sponsored Content, Social Media, and Creative Services to help manage client initiatives within each core category.
    • Build credibility and trust with clients and coworkers across all departments.
    • Manage workflow and activity across all team members.
  • Media & Vendor Relations:
    • Attend all agency media/vendor presentations.
    • Engage with media/vendors to understand product suites suited for specific client goals and objectives.
    • Prepare media recommendations and plans based on client scope.
    • Present and review recommendations and alter as needed to achieve goals.
    • Execute media plans, coordinating all assets and media agreements/orders.
    • Track media performance against plan to ensure timely reporting and strategy changes that may be required.
  • Project Management:
    • Maintain client project logs.
    • Act as liaison between client management and relevant departments to ensure objectives and timelines are met.
    • Juggle multiple projects and clients simultaneously, ensuring accurate and timely delivery.

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