Financial Support Specialist
2 weeks ago
St. Luke's Hospital Financial Support Specialist Job Description
The Financial Support Specialist at St. Luke's Hospital plays a crucial role in guiding patients through their financial inquiries related to healthcare services. This position entails analyzing scheduled treatments, clarifying financial responsibilities, and identifying suitable payment alternatives. The Financial Support Specialist also evaluates patients for available financial assistance programs and aids in navigating healthcare services within the St. Luke's network.
Key Responsibilities:
- Assess scheduled procedures to ascertain insurance coverage and determine patient financial responsibility.
- Effectively communicate financial details to patients, educating them on costs and insurance options.
- Facilitate prompt collection of payments and develop payment arrangements when necessary.
- Identify resources to alleviate patient financial burdens and provide information on assistance programs.
- Address patient inquiries regarding service charges and pricing for various procedures.
- Evaluate patients for financial aid programs and assist with the application process.
- Collaborate with healthcare professionals to determine the medical necessity and urgency of services.
- Offer support to patients experiencing financial challenges in fulfilling their obligations.
- Stay updated on insurance trends and engage in continuous professional development.
Physical and Sensory Requirements:
This position requires prolonged periods of sitting, manual dexterity for tasks such as typing and data entry, occasional twisting, lifting up to 15 pounds, and effective hearing and vision for communication purposes.
Educational Background:
A High School Diploma is required, with additional education in a relevant field being advantageous.
Experience and Training:
Candidates should possess prior experience in a healthcare environment and have a solid understanding of health insurance and benefits.
St. Luke's Hospital is committed to equal employment opportunities for all candidates.
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