Network Operations Center Engineer

1 week ago

Reston, Virginia, United States Booz Allen Hamilton Full time
Job Summary

We are seeking a highly skilled Network Operations Center Engineer to join our team at Booz Allen Hamilton. As a key member of our IT infrastructure team, you will be responsible for ensuring the smooth operation of our network devices, server assets, and mission-critical systems.

Key Responsibilities
  • Perform real-time monitoring and maintenance operations of network devices, server assets, and mission-critical systems across multiple physical sites on disparate networks.
  • Serve as Tier III support to escalate and resolve technical issues on operational network environments.
  • Collaborate across multiple engineering disciplines to resolve network incidents and ensure optimal network operation center performance.
  • Build, configure, test, harden, and decommission Windows and Linux servers.
  • Conduct in-depth research into vendor-specific technical documentation and system event logs to identify root causes and provide expert recommendations to resolve long-standing issues.
  • Configure interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices and analyze zone-based firewall policies on Juniper SRX Firewalls.
  • Support the operation and maintenance of critical Windows and Linux systems to maintain operational availability and an excellent security posture through system configuration and patching or STIGs maintenance.
  • Log and track all work products in ticketing systems, recording applied diagnostic techniques used to complete the tasks, and develop and maintain comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions.
Requirements
  • Experience as a System or Network Administrator, using Active Directory.
  • Experience developing and enhancing IT troubleshooting processes.
  • Experience with DoD IT security requirements, including installing patches.
  • Experience with monitoring solutions, including SolarWinds, Infoblox, Splunk, or Cisco ISE.
  • Knowledge of common ports and protocols, and Layers 1-4 of the OSI model.
  • Ability to work a modified shift schedule, including occasional holidays and weekends.
  • TS/SCI clearance.
  • HS diploma or GED.
  • DoD 8570 Level II Security Certification, including Security+ Certification.
Preferred Qualifications
  • Experience with virtualization, including VMware and VDI.
  • Experience with task automation or system orchestration via PowerShell.
  • Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management.
  • Experience managing enterprise applications, including Microsoft Exchange, Jira, Microsoft SCCM or MECM, and Skype for Business.
  • Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium.
  • Ability to extract and document user requirements.
  • Possession of excellent written and verbal communication skills.
Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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