Business Support Professional

4 days ago


West Palm Beach, Florida, United States Office Divvy Full time

About Our Team

We're a team of positive, creative, driven professionals who enjoy working with entrepreneurs and businesses to deliver great experiences to their customers. We're looking for someone to join our team as a Customer Experience Associate, who is passionate about delivering exceptional customer experiences and has excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide exceptional customer service and support via phone, email, and other communication channels
  • Demonstrate a deep understanding of our products and services, and effectively communicate this knowledge to clients
  • Work closely with colleagues to identify and resolve client issues in a timely and effective manner
  • Maintain accurate records of client interactions and communications

Requirements:

  • 1-2 years of experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Knowledge of CRM software and customer service applications
  • Bachelor's degree in Business Administration or related field

Estimated Salary: $34,000 per year

Benefits: Health insurance, paid time off, professional development opportunities

],

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