Field Service Specialist
2 weeks ago
We are seeking a highly skilled and motivated Field Service Engineer to join our team at Haemonetics. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers in the field.
Key Responsibilities:- Install, upgrade, repair, and maintain instrument systems in defined territories
- Provide technical support to staff, contractors, and customers
- Manage the service territory, including distributor's service staff
- Respond to service requests and ensure customer satisfaction
- Manage service parts inventory levels
- Complete all required documentation in service tool (SFDC) same day as service
- Provide timely and accurate reports as requested
- Bachelor's degree in Engineering or equivalent military experience
- 2+ years field engineering experience desired
- Familiarity with field alignments, electrical/electronics, or mechanical systems required
- Computer literacy a must
- Must be highly motivated and have strong problem-solving ability
- Excellent verbal and written communications skills
- Must have good technical writing abilities
- Must be able to work independently and as a team player
75% travel, mostly by car but occasionally by airplane
Physical Demands:Ability to carry 50-pound tool case
Haemonetics is an equal opportunity employer and welcomes applications from diverse candidates.
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