Shift Leader

1 day ago


Westwood, Massachusetts, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin'. As a Shift Leader, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Coach and develop Crew Members to achieve operational excellence and deliver a great guest experience
  • Set goals and provide job assignments to ensure efficient operations and high-quality products
  • Motivate and engage team members to drive sales growth and customer satisfaction
  • Ensure compliance with safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
Requirements
  • Previous experience working in a cafe or quick service restaurant
  • Strong leadership and communication skills
  • Ability to work well in a team environment
  • QSR and Dunkin' experience preferred
  • Availability to work 7am-3pm or 11am-6pm shifts
About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.

We value our employees as much as we value our customers and offer a competitive wage, awesome team-oriented environment, and lots of potential for growth within the company.


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