Service Desk Associate
4 days ago
We are seeking a highly motivated and customer-focused Service Desk Overnight to join our team at Planet Fitness. As a Service Desk Overnight, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.
Key Responsibilities:- Provide excellent customer service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
- Maintain the cleanliness and organization of the facility, including the front desk, membership sales area, and fitness equipment.
- Operate the Point-of-Sale system and collect balances on past due accounts.
- Schedule appointments for fitness training sessions and provide guidance to new employees.
- Perform beginning of shift and end of shift procedures, including completing checklists and maintaining accurate records.
- High school diploma or equivalent preferred.
- Previous customer service and/or sales experience preferred.
- Basic computer literacy and ability to learn new software systems.
- Ability to work well independently and as part of a team.
- Positive attitude and willingness to help others.
- A positive and professional work environment.
- Competitive pay and benefits package.
- Opportunities for growth and advancement within the company.
- A fun and dynamic work environment with a team-oriented culture.
We are an equal opportunity employer and celebrate diversity and equity in the workplace. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Service Desk Associate
3 weeks ago
Rockville, Maryland, United States Planet Fitness Full time{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our...
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Service Desk Associate
3 weeks ago
Rockville, Maryland, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key ResponsibilitiesProvide excellent...
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Service Desk Senior Associate
9 hours ago
Rockville, Maryland, United States NTT DATA Full timeJob Title: Senior Service Desk AssociateWe are seeking a highly skilled and experienced Senior Service Desk Associate to join our team in North Bethesda, Maryland. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to user inquiries and...
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Supervisor Service Desk
2 weeks ago
Rockville, Maryland, United States Dataprise Full timeAbout the RoleThis Supervisor position will play a key role in our Service Desk team, providing leadership and guidance to a team of Engineers. The successful candidate will work on a wide range of technical issues and be part of a dynamic, collaborative team.Key ResponsibilitiesProvide leadership and coaching to a team of Service Desk Engineers.Work to...
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Service Desk Engineer
2 weeks ago
Rockville, Maryland, United States Dataprise Full timeAbout the RoleAt Dataprise, we're seeking a highly motivated and detail-oriented Service Desk Engineer to join our Technical Engineering Center (TEC) team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and technical support to our clients.As a Service Desk Engineer, you'll be responsible for providing...
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Service Desk Specialist
2 weeks ago
Rockville, Maryland, United States Kelly Full timeJob Title: Service Desk TechnicianKelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. We are seeking a skilled Service Desk Technician to support the National Institutes of Health (NIH) in Rockville, MD. This is an on-site position.Job Summary:This is a full-time contract position that...
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IT Service Desk Manager
2 weeks ago
Rockville, Maryland, United States Kelly Full timeJob Title: IT Service Desk ManagerKelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. We are seeking a highly skilled IT Service Desk Manager to support the National Institutes of Health (NIH) in Rockville, MD. This is an on-site position.This is a full-time contract position that...
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Service Desk Engineer
7 days ago
Rockville, Maryland, United States Dataprise Full timeAbout the Role:Dataprise is seeking a highly motivated and detail-oriented Service Desk Engineer to join our team. As a Service Desk Engineer, you will be the first point of contact for our clients, providing technical support and assistance to resolve their IT-related issues.As a member of our Technical Engineering Center (TEC), you will be part of a...
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Help Desk Specialist
7 days ago
Rockville, Maryland, United States Leidos Full timeJob SummaryWe are seeking a skilled Help Desk Analyst to join our team at Leidos. As a Help Desk Analyst, you will be responsible for providing technical support to end users, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesProvide Help/Service Desk support to end users on a variety of issues.Identify,...
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Help Desk Support Specialist
1 week ago
Rockville, Maryland, United States Leidos Full timeJob Title: Help Desk AnalystLeidos is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support to end-users, troubleshoot issues, and resolve problems in a timely and efficient manner.Key Responsibilities:Provide Help/Service Desk support to end-users on a variety of issues.Identify, research, and...
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Help Desk Manager
2 weeks ago
Rockville, Maryland, United States Global Alliant Inc Full timeJob Title: Help Desk ManagerGlobal Alliant, Inc. is seeking a highly skilled Help Desk Manager to join our team. As a Help Desk Manager, you will be responsible for leading a team of technical support specialists and ensuring that customer service is timely and accurate on a daily basis.Key Responsibilities:Manage the Help Desk team and evaluate...
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Help Desk Support Specialist
2 weeks ago
Rockville, Maryland, United States Precise Software Solutions, Inc. Full timeJob Title: Help Desk RepresentativeJoin Precise Software Solutions, Inc. as a Help Desk Representative and be part of our team that delivers quality services and solutions to government organizations.About the Role:We are seeking a highly motivated and experienced Help Desk Agent to support our cloud-based multi-tiered help desk operations, specifically...
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Help Desk Support Specialist
4 days ago
Rockville, Maryland, United States Leidos Full timeJob SummaryWe are seeking a skilled Help Desk Analyst to join our team at Leidos. As a Help Desk Analyst, you will provide technical support to end-users, troubleshoot issues, and resolve problems in a timely and efficient manner.Key ResponsibilitiesProvide Help/Service Desk support to end-users on a variety of issuesIdentify, research, and resolve technical...
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Help Desk Support Specialist
4 days ago
Rockville, Maryland, United States Leidos Full timeJob SummaryLeidos is seeking a skilled Help Desk Analyst to provide technical support to end users on a variety of issues. As a Help Desk Analyst, you will be responsible for identifying, researching, and resolving technical problems, as well as providing assistance with password resets, VPN issues, and troubleshooting Microsoft Office Suite, Windows 7/10,...
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Front Desk Representative
4 weeks ago
Rockville, Maryland, United States Sheraton Rockville Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sheraton Rockville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Provide attentive and courteous...
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Scientific Help Desk Specialist
1 week ago
Rockville, Maryland, United States The EMMES Corporation Full timeJob Title: Scientific Help Desk AssociateAt The EMMES Corporation, we are seeking a highly skilled Scientific Help Desk Associate to join our team. As a key member of our support team, you will provide exceptional customer service and technical support to our clients.Job SummaryThis role will work in a help desk environment, delivering support for software...
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Help Desk Specialist
3 days ago
Rockville, Maryland, United States Precise Software Solutions, Inc. Full timeJob Title: Help Desk RepresentativeWe are seeking a highly motivated and experienced Help Desk Representative to join our team at Precise Software Solutions, Inc. as a full-time remote employee.About the Role:The ideal candidate will provide Tier 1 support to our customers by resolving user inquiries and issues at the first point of contact, and escalating...
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Help Desk Manager
2 weeks ago
Rockville, Maryland, United States Global Alliant Inc Full timeJob Title: Help Desk ManagerGlobal Alliant, Inc. is seeking a highly skilled Help Desk Manager to join our team. As a Help Desk Manager, you will be responsible for leading a team of technical support specialists and ensuring that customer service is timely and accurate on a daily basis.Responsibilities:Manage a team of technical support specialists to...
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Front Desk Representative
2 weeks ago
Rockville, Maryland, United States Sheraton Rockville Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sheraton Rockville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous...
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Front Desk Representative
4 weeks ago
Rockville, Maryland, United States Red Roof Full time**Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our front desk team as a Front Desk Representative. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining...