Customer Service Representative

6 days ago


Malvern, Pennsylvania, United States Volpe Enterprises Inc Full time
Receptionist Job Description

Volpe Enterprises Inc is seeking a skilled Receptionist to provide exceptional customer service and administrative support to our team.

Key Responsibilities:

  • Answer and direct incoming phone calls in a professional and timely manner.
  • Take accurate messages and ensure they are delivered to the appropriate department or individual.
  • Provide clients with excellent customer service, addressing their questions and concerns promptly and efficiently.
  • Schedule appointments for clients and maintain appointment schedules for staff.
  • Assist with administrative tasks such as filing, data entry, and faxing.
  • Regular attendance and punctuality are required.
  • Operate safely in all conditions.
  • Other duties and projects as assigned.
  • Follow company policies and procedures.

Requirements:

  • High School diploma or equivalent required.
  • 1+ years of experience as a Receptionist or similar role with a focus on phone communication and client dispatch preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong attention to detail and ability to handle confidential information.
  • Proficient in Microsoft Office Suite and experience with phone systems and other office equipment.
  • Excellent customer service skills and ability to remain calm under pressure.
  • Professional attitude and appearance.
  • Must be authorized to work in the United States.


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