USA Director, Technology Operations, Digital Experience Leader
4 weeks ago
This is a full-time position based in Bentonville, Arkansas, requiring in-office presence 5 days a week.
Job SummaryWe are seeking a Director, Technology Operations, Digital Experience to lead the strategy and project execution for Walmart's connected experiences, anchored in the Item page. The ideal candidate will identify customer and operational needs, develop and communicate plans and priorities, and deliver key cross-functional projects that span across multiple teams within the organization.
Key Responsibilities- Lead the Strategy and Project Execution
- Owns and drives strategic and operational planning, including vision, strategy, and roadmaps that align with our business goals and enhance the customer experience.
- Monitor Experience Performance
- Monitor operational performance metrics and web analytics to analyze and report out on item page content quality, insights, and opportunities - weekly, monthly, and quarterly.
- Ensure Business and Cross-Functional Partner Needs are Met
- Evaluate ongoing effectiveness of current plans, programs, and initiatives; consult with internal partners; solicit, evaluate, and apply suggestions for improving overall item page and content experience.
- Promote and Support Company Policies and Procedures
- Train and provide direction to others in the use and application of company policies, procedures, mission, values, and standards of ethics and integrity.
- Operate with Excellence
- Lead key operational processes on the team, including weekly and monthly business reviews, management of the issues and ideas intake process, and creation and scaling of best-in-class efficient workflows and processes.
- Bachelor's degree in a related field and 8 years of related experience, or 10+ years of experience in site merchandising, content, e-commerce experience, tech operations, business consulting, corporate strategy, or a related area.
- Strategy, merchandising, marketing, consulting, or account management experience.
- Prior e-commerce or retail experience.
- Master's degree in Business Administration, Economics, or a related field.
- Prior research and project management experience.
- Experience managing cross-functional projects and relationships and working directly with executive leadership.
The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
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Centerton, Arkansas, United States Walmart Full timeJob SummaryWe are seeking a highly skilled Director, Technology Operations, to lead our Connected Experiences team. As a key member of our eCommerce team, you will be responsible for developing and executing strategies to enhance the customer experience on our item pages. This role requires a strong understanding of digital experiences, technical operations,...
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