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Leisure Travel Agent

2 months ago


Norfolk, Nebraska, United States The Auto Club Group Full time
Job Description

The Auto Club Group is seeking a skilled Travel Sales Representative to join our team. As a key member of our sales team, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.

Key Responsibilities:
  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat travel bookings.
  • Achieve assigned travel, membership, and credit card sales goals.
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
  • Prepare complex and/or large-scale domestic and international travel packages.
  • Complete reservations and advise clients regarding documentation requirements.
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents).
  • Receive and champion customer concerns through to resolution.
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system.
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
Requirements:
  • High school diploma or equivalent.
  • 1-year business-to-consumer sales experience.
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads.
  • Advanced consultative selling techniques utilizing thorough product knowledge.
  • Strong phone sales and prospecting skills.
  • Excellent verbal and written communication skills combined with strong customer focus.
  • Ambition, motivation, and drive.
  • Excellent listening skills and ability to understand customer needs.
  • Ability to proactively grow a personal book of business and repeat clients.
Work Environment:

Monday - Friday, 8:30 AM - 5:30 PM. Work 100% in an office environment.