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Operations Manager

2 months ago


Irvine, California, United States BANDAI NAMCO Entertainment Full time
Job Title: Sr. Manager, Operations

Job Summary:

The Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency.

Key Responsibilities:

  • Manage the activities of the operations department related to production, purchasing, logistics, warehousing, and distribution of products
  • Analyze trends, discrepancies, and opportunities to minimize costs and maximize efficiency
  • Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes
  • Provide guidance to improve operations processes and onboard new technologies or partners
  • Ensure all product deliverables are met based on operations policies and procedures
  • Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules
  • Manage relationships with suppliers and manufacturing resources
  • Collaborate with the finance team to implement and monitor financial controls
  • Use data analysis to optimize and improve operational strategies and processes
  • Mentor team members and foster a culture of continuous improvement and customer service excellence

Requirements:

  • Minimum of 7 years of experience in operations management, including purchasing and supply chain management, preferably in the video game or entertainment industry
  • Experience working with Oracle, Salesforce, and Power BI
  • Proven track record of managing complex operations and leading teams to achieve business objectives
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization

Education:

  • Bachelor's degree in Operations Management, Supply Chain, or a related field
  • Or relevant professional experience

Bonus Points:

  • Experience with digital and physical product distribution in the video game industry
  • Knowledge of international e-commerce solutions and global market trends
  • Familiarity with project management tools and methodologies
  • Passion for video games and a deep understanding of the gaming industry's trends and challenges

Salary Range: $101,900 - $140,000

Actual base salary will be determined based on numerous relevant business and candidate factors.