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Operations Manager
2 months ago
Job Summary:
The Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency.
Key Responsibilities:
- Manage the activities of the operations department related to production, purchasing, logistics, warehousing, and distribution of products
- Analyze trends, discrepancies, and opportunities to minimize costs and maximize efficiency
- Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes
- Provide guidance to improve operations processes and onboard new technologies or partners
- Ensure all product deliverables are met based on operations policies and procedures
- Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules
- Manage relationships with suppliers and manufacturing resources
- Collaborate with the finance team to implement and monitor financial controls
- Use data analysis to optimize and improve operational strategies and processes
- Mentor team members and foster a culture of continuous improvement and customer service excellence
Requirements:
- Minimum of 7 years of experience in operations management, including purchasing and supply chain management, preferably in the video game or entertainment industry
- Experience working with Oracle, Salesforce, and Power BI
- Proven track record of managing complex operations and leading teams to achieve business objectives
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization
Education:
- Bachelor's degree in Operations Management, Supply Chain, or a related field
- Or relevant professional experience
Bonus Points:
- Experience with digital and physical product distribution in the video game industry
- Knowledge of international e-commerce solutions and global market trends
- Familiarity with project management tools and methodologies
- Passion for video games and a deep understanding of the gaming industry's trends and challenges
Salary Range: $101,900 - $140,000
Actual base salary will be determined based on numerous relevant business and candidate factors.