Veterinary Clinic Experience Manager

1 day ago


Chicago, Illinois, United States Bond Vet Full time
As a Care Coordinator at Bond Vet, you will have the unique opportunity to work in a fast-paced, dynamic environment where no two days are ever the same. You will be the face of our clinic, interacting with clients and their pets, and providing exceptional customer service. In this role, you will be responsible for managing daily operations, including scheduling appointments, handling payments, and maintaining accurate records. If you have a passion for delivering top-notch customer service and a background in the veterinary industry, we'd love to hear from you

Responsibilities
* Manage daily operations, including scheduling appointments and handling payments
* Interact with clients and their pets, providing exceptional customer service
* Maintain accurate records and process transactions efficiently

Requirements
* At least 1 year of experience in customer service, hospitality, or client-facing receptionist positions
* Experience in the veterinary industry is preferred
* Excellent written and verbal communication skills
* High comfort level typing and utilizing multiple computer systems

Benefits
* Competitive pay ranging from $15-$22 per hour, based on experience
* Opportunities for tuition assistance for staff pursuing LVT/CVT
* Team-based profit sharing
* Strong team culture
* Discounts on in-clinic services for pets
* Flexible scheduling models
* Paid parental leave
* Commuter benefits
* 401(k) contribution with partial employer match
* Support for your physical and mental wellness


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