Lead IT Support Technician
2 weeks ago
Cardinal Staffing Services is seeking a Senior IT Support Specialist to join our dynamic team. In this pivotal role, you will provide expert support and maintenance for a diverse range of in-house technologies within a government department.
Key Responsibilities:- Configure, diagnose, repair, and upgrade IT hardware, software, and peripherals.
- Ensure optimal performance of desktops, laptops, tablets, and other devices.
- Analyze and troubleshoot data network hardware/software configurations and connectivity issues.
- Research, design, document, and modify system specifications throughout the production life cycle.
- Manage servers to support enterprise solutions and collaborate with vendors for system enhancements.
- Recommend and implement infrastructure improvements and upgrades.
- Develop scripts and code to enhance system functionality and performance.
- Provide training and support to less experienced team members as needed.
The ideal candidate will possess excellent verbal and written communication skills, with the ability to interact effectively with internal teams and external vendors. You should be capable of working under pressure, meeting deadlines, and maintaining a positive attitude while delivering exceptional support.
Experience and proficiency in at least two of the following areas are essential:
- Virtual Desktop Infrastructure
- Microsoft Office Suite Support
- Mobile Device Management (MDM)
- Cybersecurity analysis
- Network printer management
Work Schedule: 8:00 AM - 5:00 PM, Monday to Friday (with some flexibility and potential on-call duties for emergencies).
Compensation:The hourly wage for this position ranges from $26 to $28, commensurate with experience.
About Cardinal Staffing Services:With over 25 years of experience, Cardinal Staffing Services is a leader in the staffing industry, providing tailored staffing and recruiting solutions across multiple states.
Job Types:Full-time, Temp-to-hire
Benefits:- 401(k)
- Health and Dental Insurance
- Paid Time Off
- Employee Assistance Program
- Referral Program
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