Family Support Navigator

3 weeks ago


Galax, Virginia, United States Mount Rogers Community Services Full time
About the Job

We are seeking a skilled Family Support Navigator who will provide essential support to families of youth at risk of entering or currently placed in an out-of-home placement.

Job Summary

In partnership with the Intensive Care Coordinator, the Family Support Navigator (FSN) will work closely with families to identify their strengths, needs, and support systems. The FSN will coach, educate, and support family members to actively participate in the High Fidelity Wraparound (HFW) process.

Key Responsibilities:
  1. Family Support: Assist families in identifying their strengths, needs, and support systems. Coach and educate family members to use their own voice to express their views clearly and make informed decisions.
  2. Support System Development: Help families identify and utilize formal and natural support systems. Develop and discover natural supports presently in their lives and new support relationships in their community.
  3. HFW Process Education: Educate families on the HFW process, work with the family in preparation for meetings, and ensure that the family's voices drive the wraparound process and their wraparound plan.
  4. Resource Education and Access: Provide education and inform families of resources available in their community. Assist families with accessing community resources.
  5. System Navigation: Help families understand the current systems they are navigating and the different services plans.
  6. Support Accompaniment: Help families prepare for or accompany them to HFW meetings, school meetings, court appearances, appointments with mental health professionals, and other relevant events.
  7. Peer Support: Provide peer support to the family through education, modeling, active listening, and personal experiences.
Other Duties
  • Build and maintain a relationship with the family throughout the delivery of services.
  • Participate in weekly face-to-face supervision.
  • Assist families with visiting youth that may be in out-of-home placement.
Requirements
  1. Ability to establish and maintain rapport with severely emotionally disturbed (SED) youth and their families on a social and problem-solving level.
  2. Knowledge of basic social skills and daily living skills.
  3. Ability to communicate effectively, orally, and in writing.
  4. Skills in working effectively with youth and families.
  5. Personal experience of having a child with SED who can use that experience to help other families receiving community services.
Compensation

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.

About Mount Rogers Community Services

We are a community-based organization dedicated to providing support services to families of youth with severe emotional disturbances. We are committed to delivering high-quality services that empower families to achieve their goals and improve their overall well-being.


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